Talk - 15 Min

Community Creativity in Crisis

How community creativity in crisis leads to transformation

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Community Creativity in Crisis

Justine Sun Dela Cruz

I am a social impact designer based out of California. At IDEO.org I’m currently a Senior Interaction Designer where I lead teams in prototyping tangibility for our preferred and collaborative futures, with partners such as Bill and Melinda Gates Foundation, water.org, and UNDP. My sweet spot is in creating thoughtful experiences and pushing edges through experimentation. I’ve developed and delivered investigative research, strategy, and products/services within innovation labs, startups, and agencies. In the past I’ve also co-founded my own art and design studio fabricating LED installations. Lately, I’m most interested in fostering community through creative collaborations and emerging tech, VJing algorithmic art, and sustainable earth building.

Day 1

Embracing ambiguity

Speaker
Session

Opening Keynote

Uncharted Territories
Matteo Loglio
Keynote 45 min

Uncharted Territories

Non-human bits of intelligence, decentralized organizations, virtual real estate. Climate emergencies, the shift of physical presence, and a general sense of uncertainty. All of this may sound mildly intimidating, but it is a cosmic chance for us designers to use our power. How can we shape less-boring yet sustainable futures? Are we at the end of human-centered design? Will machines ever take our creative jobs? This and many more unanswered questions in this organic breakfast opening talk.

Wed 2
11:00
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Morning talks

Bruce Sterling
Talk - 25 Min

Bruce Sterling at IxDA

The cyberpunk science fiction author Bruce Sterling spends twenty minutes beefing about the pain points in remote work and interaction design, while he's standing on the edge of a cliff, and he's stricken with Covid-19

Wed 2
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Filippo Cuttica
Talk - 25 Min

Scaling and Embedding Responsible Design

A no-nonsense reflection on the ways in which responsible and discursive design can affect change in big organisations

Wed 2
12:25
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Apurva Gupta
Talk - 15 Min

Embracing Ambiguity - Designing products from Zero to One

There are many unknowns throughout the early product stages around the product market fit which are very different from innovating an existing product. This talk offers an insight into the ambiguities and highlights design methods to uncover them. It explores the working backwards framework from a design lens and discusses the value of design as an enabler to bring order out of chaos.

Wed 2
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George Cave
Talk - 15 Min

Metaphors Mold Minds

Deliveroo for Doctors, or Butlers bringing Bandages? Launch a new mobility service and should people not get it, they'll throw it in the river (literally). Learn how metaphor-first design is helping shape a more inclusive city environment for us all.

Wed 2
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Justine Sun Dela Cruz
Talk - 15 Min

Community Creativity in Crisis

How community creativity in crisis leads to transformation

Wed 2
13:30
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Social break

Lunch time

Take a break, connect with colleagues, and check out our partners.

Afternoon talks

Hamed Yahyaei
Talk - 25 Min

Future of Customer Experience

The future of CX is beyond traditional customer-centricity

Wed 2
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Alice Mela
Talk - 25 Min

Remoto: designing post-pandemic communities

How social distancing brought people remote but closer.

Wed 2
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Shree Lakshmi (SL)  Rao & Kahran LaTourette
Talk - 15 Min

Reimagining services and systems: Working to dismantle systems of oppression

Can we really dismantle systems of oppression? Who needs to be in the room and what tools do we need? This talk will dive into the realities of dismantling systems of power and oppression through a case study of the same in Washington state impacting more than 40,000 youth and young adults experiencing housing instability.

Wed 2
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Andy Vitale
Talk - 15 Min

Unlocking the Value of Design: How to Scale and Mature Your Design Practice

Learn how to effectively scale and mature design in your organization.

Wed 2
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Satu Anttonen
Talk - 15 Min

Your future self is talking sh** about you!

Why would your future self be talking shit about you? And most important what should you do today to change the future? Futures can’t be predicted but they can be made. This talk is taking futures thinking near – to you own table. How can you shape your own life, career or business to fit the forthcoming needs by using futures thinking?

Wed 2
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Felix Lee & Anthony Viviano
Talk - 10 Min

Bloomberg Presents: A Fireside Chat with ADPList Founder Felix Lee

Since Felix Lee founded ADPList (Awesome Design People List) in 2020, it has grown into a community of more than 4,500 mentors across 40+ countries and regions. As a designer and entrepreneur, Felix has embedded his creative roots in ADPList’s culture, product, and community. He's been featured in media outlets around the globe – on Forbes, Tech in Asia, The Straits Times, and CNBC, to name a few. Watch Part 1 in a two-part series, during which Anthony Viviano, Senior Interaction Designer with Bloomberg's Financial Products UX team, sits down with Felix to talk about how ADPList began and what it is doing today. In Part 2 of their conversation, Felix will share his vision for ADPList's future.

Wed 2
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Closing Keynote

A SuperPower to build a thriving future for people and planet
Suné Stassen
Keynote 45 min

A SuperPower to build a thriving future for people and planet

With humanity at the helm as the chief designer, we have for generations successfully engineered a very destructive and unjust world for living in. The current Global Pandemic most definitely heightened our awareness of thriving inequalities, and our disconnect across all levels of society, with nature and our immediate environments. But as an intelligent species, we are equally capable of designing the exact opposite if change is driven with wisdom instead. Join us for an insightful perspective of the world and explore why Creative Intelligence is a superpower to design a future where people and planet can thrive.

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Day 2

New Essentials: Our Building Blocks

Speaker
Session

Opening Keynote

Building the Microverse
Pablo Stanley
Keynote 45 min

Building the Microverse

In this talk, Pablo Stanley will break down what the Microverse is. How it differs from 3D metaverses, while diving right into the design details of building a virtual world where non-fungible token avatars interact with each other. Discover some of the challenges and tradeoffs faced at Bueno to get the UX of this 2D microverse up and running on the blockchain.

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Morning talks

Cheryl Platz
Talk - 25 Min

Should you build it?

As designers, our power and responsibility go hand in hand. How do you know you're on the right path? Before you start your next project, take PICS or it shouldn't happen.

Thu 3
12:00
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Sandra Gonzalez
Talk - 25 Min

Leadership, Empathy and Post Traumatic Growth

This talk is about the Design Leadership lessons I’ve learned from an unorthodox path into leadership and how growth can be obtained from the darndest places.

Thu 3
12:25
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Amélie Bissonnette-Montminy & Sylvain Jacques
Talk - 15 Min

Designing growth, culture and chaos

How do you transform & grow a design team during a pandemic, while tackling an engineer-driven corporate culture? By setting up a structure that is built to be dismantled.

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Sami Niemelä
Talk - 15 Min

Systemic resiliency and organisations

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Pavi Logeswaran
Talk - 15 Min

Redirecting a moving train: Influence without authority

A personal tale of overcoming fears, learning from defeat, and persevering.

Thu 3
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Social break

Lunch time

Take a break, connect with colleagues, and check out our partners.

Afternoon talks

Jon Yablonski
Talk - 25 Min

Cognitive Bias and the Design Process

A look at the systematic errors in thinking that affects decisions and judgment during the design process.

Thu 3
15:00
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Danielle Chen
Talk - 25 Min

Activism in Design: Democratizing The Design Process By Integrating Elements of Social Movements

Learn the opportunities designers have to address the lack of equity and inclusion in the current design process by incorporating elements of social movements.

Thu 3
15:25
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Beatriz Gonzalez
Talk - 15 Min

Accessibility tools for everyone. Examples of inclusive design & survival tricks

Are you afraid? Stressed? Forgetful? Struggling because you miss your old life? Is the new normal way of work still difficult? No worries, the disability community comes to the rescue with daily tools and hacks everyone can use, yes at work too. #brainfog #mentalHealth #a11yTools

Thu 3
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Lee Jordan
Talk - 15 Min

Job Interview Secrets - A Hiring Manager Tells All

Nervous about interviews? Don't know how to answer questions or what hiring managers mean when they say that? A hiring manager reveals her secrets.

Thu 3
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Jessica Outlaw
Talk - 15 Min

Don't track my life: People's attitudes toward privacy and data collection

We conducted a 1,010 person survey of U.S. participants to assess consumer knowledge about privacy and data collection in current and emerging tech. The research captured discomfort and examples of how some existing data practices feel like privacy violations. Some respondents distrust data defaults and desire a higher standard of privacy protections. And almost all respondents have adopted at least one privacy service. Come learn more about people's attitudes and motivations for privacy, and what product creators need to know about consent.

Thu 3
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Paul Hong
Talk - 10 Min

ServiceNow Presents: Fostering a culture of design (pandemic edition)

Learn how ServiceNow's Experience Organization is fostering a culture of design thinking across a large enterprise company and enhancing a culture of professional excellence in research, design, content, writing, and operations in a large experience organization, all during a pandemic where the vast majority of our people are distributed and global. You’ll learn about some hard won lessons from fostering design thinking across numerous cross-functional teams and broad product portfolios—something many have tried at various companies but few succeeded—and get a glimpse into how we foster a supportive, bonded community of world-class practitioners sharing their expertise to help everyone else get better at what they do.

Thu 3
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Closing Keynote

Interacting with the Unnoticed
Laura Balboa
Keynote 45 min

Interacting with the Unnoticed

To notice requires awareness, which requires action and participation. Consolidating knowledge about how the unnoticed came to be and later, what has become, is the key to continuing this awareness-action loop. Join me as I explore a series of examples and reflections where reciprocal actions were transformed into frameworks, new ways of collaboration, accessible knowledge, participatory documentation, and more humane cultural production.

Thu 3
17:10
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Day 3

We care:  For ourselves, for our team

Speaker
Session

Opening Keynote

How we can affect mental state, pull emotional strings & deliver change
Ghada Wali
Keynote 45 min

How we can affect mental state, pull emotional strings & deliver change

We have to acknowledge the power of sight as the first touchpoint between people and the world. From the moment we wake up until we get to bed We are constantly bombarded with information, they way information is represented is a form form of Graphic design. Graphic Design affects and molds every touchpoint in our lives. Throughout this talk, Wali’s work in design across diverse areas such as, education, heritage, tourism, culture, literature, food, fashion and more.

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11:00
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Morning talks

Brett Renfer
Talk - 25 Min

Beyond (and Towards) Pure Spectacle: Immersive Storytelling at the Museum

See what we learned by trying to build the museum world’s answer to “Immersive [insert artist here] Experience” — and why we feel like that “answer” isn’t so different after all.

Fri 4
12:00
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9:00
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Gleb Kuznetsov
Talk - 25 Min

Designing for Happiness in Challenging Times

How challenging the pandemic and remote world was on some creative people. It was hard for some to find inspiration when all the news is bad and people are divided. But, there were things our team did to remain passionate and create beautiful things. How did we maintain positive energy and infuse designs with passion when things were hard in the world around us? What lessons did we learn?

Fri 4
12:25
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Viviane Tavares
Talk - 15 Min

Design, hopelessness & regeneration

Regenerating is literally building anew. And what is Design if not the ability to understand existing structures, remodel and generate new possibilities?

Fri 4
13:00
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Tanu Malhotra
Talk - 15 Min

Role of a designer in the world that cares more about machines than humanity

Fasten your seatbelts and get ready for AI

Fri 4
13:15
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10:15
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Kamil Kamysz
Talk - 15 Min

When the hospital comes to you. Designing a service for Swiss home care system.

Healthcare systems are reaching their limits now, often being on the verge of breaking down while thousands of people get hospitalized. While the hospitals are at their limits too, how do you design a digital service that has home care in its core from the moment it was born in late 19th century in Switzerland? This lightning talk will cover the aspects of managing the patient while keeping the service scalable – from a tiny village on top of the mountain to the business centres of Switzerland.

Fri 4
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Social break

Lunch time

Take a break, connect with colleagues, and check out our partners.

Afternoon talks

Josiane Longhi & Molly Oberholtzer
Talk - 25 Min

Learn together to grow together

How our international team connected over language learning and hacked the miro platform to create a game, and a community that connected us during remote working times.

Fri 4
15:00
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Leandro Butteri
Talk - 25 Min

Building Culture for Remote Teams

Can teams really develop cohesion when working remotely? The answer is yes, but there are a few things to pay attention when facilitating an effective remote work environment, and Rituals are one of them.

Fri 4
15:25
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12:25
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Fernando Feller & Pablo Marquevichi
Talk - 15 Min

Transforming the UX Department: from on-site to remote work experiences

Our design team works for many clients, with very diverse realities. The offices used to be our place of belonging, community, and exchange, but how can we recreate that space remotely?

Fri 4
16:00
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Aysun Aytac & Sabine Junginger
Talk - 15 Min

When Work Life and Everyday Life Interact at Home

In the past year, many people experienced and witnessed new forms of interactions in their homes due to study and work obligations from home. This 15-min talk discusses the home office as shared work space where co-working is the norm, calling on interaction designers to rethink the concept of home office.

Fri 4
16:15
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Jessica Gardner
Talk - 15 Min

How to make the workplace more inclusive for your international employees

Communication is a two-way street and there are many ways that native English speakers can support their international colleagues. This talk includes real-life stories to raise awareness and practical suggestions that can easily be implemented for positive change.

Fri 4
16:30
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Felix Lee & Anthony Viviano
Talk - 10 Min

Bloomberg Presents: A Fireside Chat with ADPList Founder Felix Lee - Part 2

Since Felix Lee founded ADPList (Awesome Design People List) in 2020, it has grown into a community of more than 4,500 mentors across 40+ countries and regions. As a designer and entrepreneur, Felix has embedded his creative roots in ADPList’s culture, product, and community. He's been featured in media outlets around the globe – on Forbes, Tech in Asia, The Straits Times, and CNBC, to name a few. Watch Part 1 in a two-part series, during which Anthony Viviano, Senior Interaction Designer with Bloomberg's Financial Products UX team, sits down with Felix to talk about how ADPList began and what it is doing today. In Part 2 of their conversation, Felix will share his vision for ADPList's future.

Fri 4
16:55
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Closing Keynote

That Which Is Not Said: Healing from Unspoken Workplace Hardships
Vivianne Castillo
Keynote 45 min

That Which Is Not Said: Healing from Unspoken Workplace Hardships

Our work requires us to be up and close with the messiness and complexity of what it means to be human and yet, there are not enough conversations about the impact that has on us as professionals, the struggles of advancing this work within capitalistic systems, and the unique workplace difficulties we encounter within them. Let’s learn how to overcome them together.

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1 March 2022

Workshop day

Speaker
Session

Early morning

8:00 EST
Busting the Dark Patterns with a human-rights-centered design approach
Sage Cheng & Georgia Bullen
Workshop - 2 hrs

Busting the Dark Patterns with a human-rights-centered design approach

Built upon a cross-disciplinary working session between designers, policy experts, and researchers to list simple actions to prevent Dark Patterns, in this workshop, we will be introducing a guide for designers to navigate through design choices while prioritizing human rights and use it as a tool to shift the culture of Dark Patterns.

Read more

Morning

10:00 EST
Heat Resilient Cities: Berlin 2039
Juli Sikorska & Francesca Desmarais
Workshop - 4 hrs

Heat Resilient Cities: Berlin 2039

Experience the biggest design challenge yet – extreme heat – and explore how we could adapt and thrive. This immersive storytelling workshop may involve moments of anxiety, stress, and hope.

Read more
Transforming Toward Customer-Centricity
Debbie Levitt
Workshop - 4 hrs

Transforming Toward Customer-Centricity

When evangelism is backfiring, how do we get companies and teams to care about customers and prioritize their needs and satisfaction?

Read more
Preparing your toolbox for co-creation
Jane Vita
Workshop - 4 hrs

Preparing your toolbox for co-creation

Various tools and methods can support your co-creation session; some need tailoring, some not, and it is hard to choose. Designing tools can support researchers in dealing with abstract design, value creation, multidisciplinary and sensitive topics.

Read more

Afternoon

14:00 EST
10 Heuristics for Designing AI Interactions
Christopher Noessel
Workshop - 2 hrs

10 Heuristics for Designing AI Interactions

IX has had heuristics for guiding in-progress work since its inception. Now that AI is permeating more and more of what we do, we need new heuristics for this new medium.

Read more
How to make remote Work, WORK.
Angel Anderson
Workshop - 4 hrs

How to make remote Work, WORK.

A playbook for getting things done in the new working-from-home world. When you can't go for a coffee, or huddle in a conference room, or put post-its on a whiteboard together, how do you build relationships and team structures to actually make real progress? This workshop will show you how.

Read more
Bloomberg
Interaction 22 partner Amazon
Interaction 22 partner MerkleInteraction 22 partner Servicenow
Interaction 22 partner ShopifyInteraction 22 partner Cozy Juicy RealInteraction 22 partner Everywow